Skip to main content

Blackburn with Darwen Council's Complaints Policy

Wherever possible Blackburn with Darwen Council will try and resolve concerns or issues by meeting with those involved, but if you wish to make a formal complaint this policy provides information on how to that and who to contact.

The Help Us to Improve, customer feedback form, provides overviews on how to send in compliments, comments, suggestions and how to make a complaint, alongside useful contact details. 

You may also be interested in our Guide to the SEND Mediation Services and 1st Tier Tribunal Process and our Guide to Dispute Resolution Services

To view Blackburn with Darwen's Complaints Policy or its Help Us to Improve leaflet please click on the documents to your right or click here.

Back to top