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Contact

Contact provides information, advice and support to families caring for children and young people with disabilities or additional needs.

We have up to date information on local services and sources of support for families with disabled children.

Our Family Finances Helpline helps families secure extra financial support, ofren money they didnt' even know they were entitled to. Call 0808 808 3555 

Families have told us how important our Family Finances Helpline is to them. Like Jenny, who said:

“Before calling the Family Finances helpline, we weren‘t able to do anything, we couldn’t even buy things like school shoes … Now thanks to Contact we’re able to pay bills, clear debt, eat better, afford school uniform and shoes for the children.”

New guides
We have a newly updated guide to Personal independence Payment which you can download for free from our website. We’ve also recently updated our financial checklist for parents Money Matters and our guide to claiming Disability Living Allowance for a child .

 

 

Who to contact

Telephone
0808 808 3555
E-mail
helpline@contact.org.uk
Website
www.contact.org.uk

Where to go

Name
Contact
Address
209-211
City Road
London
Postcode
EC1V 1JN

Other Details

Availability

Referral required
No
Other notes

 

 

Our North West  team offers:

  • free information workshops for groups of parent carers including coping and support, behaviour that challenges us, helping your child to sleep, transition from adult to child services and information about benefits.
  • Local informationon local services, sources of further and specialist advice and support 
  • Information guides on everyday living such as financial help and benefits, accessing help and support, play and leisure activities for families and education, health and social care services.
  • Ways to meet other local parents through support groups, meetings, workshops and events.
  • free information sessions for professionals working with families with disabled children
  • resources for professionals, to help them point families to local services
  • advice, information and how to access local support is provided by our helpline
  • read more about we can offer

You can contact the team

Visit our website page

This service is part of the Local Offer

Local Offer

Description

 

 

 

Type of service provided:

 

Information, advice, support and promoting linking for parents to other parents, support groups and parent carer forums

 

 

Age Range:

 

 

0-25

 

The Service:

Contact provides information, advice and support to families caring for children and young people with disabilities or additional needs.

We have up to date information on local services and sources of support for families with disabled children.

 

 

Who is the service for?

 

 

We support families with disabled children, no matter what their condition or disability.

 

 

Criteria for access to service

 

 

Our services are free and open to any parent/carer or family member.  We also support practitioners working with families.

 

 

How this is provided:

Our North West  team offers:

  • free information workshops for groups of parent carers including coping and support, behaviour that challenges us, helping your child to sleep, transition from adult to child services and information about benefits.
  • Local informationon local services, sources of further and specialist advice and support 
  • Information guides on everyday living such as financial help and benefits, accessing help and support, play and leisure activities for families and education, health and social care services.
  • Ways to meet other local parents through support groups, meetings, workshops and events.
  • free information sessions for professionals working with families with disabled children
  • resources for professionals, to help them point families to local services
  • advice, information and how to access local support is provided by our helpline
  • read more about we can offer

You can contact the team

 

How can I access this service?

 

No eligibility criteria

 

 

 

Do you need to pay for this service?

 

 

It is a free service.

 

 

Universal services

Our local services are backed up up by our central services including:

 

Contact helpline

For information or advice on any aspect of caring for a disabled child contact our national freephone helpline

Our team of  trained advisers includes education specialists and a dedicated welfare rights team.

 

Contact website

Our website offers up-to-date information on hundreds of medical conditions, extensive information on benefits and services as well as a wider range of support, information and advice for families.

You can link with families going through similar experiences, down load our resources. www.contact.org.uk

Parents can follow us on Facebook   www.facebook.com/contact  or Twitter: www.twitter.com/contact as sources of information and links to parents.

 

 

 

Confidentiality and Impartiality

 

 

Our services are confidential, Independent and impartial.

 

Contact is committed to safeguarding children and young people and will work cooperatively with other agencies to ensure that any risk to children and young people we have contact with is acknowledged and responded to professionally and without delay.

 

Contact Name
N/A we offer a helpline service
Contact Telephone
08088083555
Contact Email
helpline@contact.org.uk
Local Offer Age Bands
5-11 years
Parents & carers
11-16 years
19-25 years
0-5 years
16-19 years
Needs Level
High
Low
Medium
SEN Provision Type
Targeted
Specialist
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