Special Educational Needs and Disability (SEND):

When People Can't Agree - a guide for young people in education

Sometimes problems can arise about the best ways to help a young person with their educational needs at schools or colleges or with their health and social care.

When this happens, it is essential that problems are dealt with as quickly as possible.

The aim of this booklet is to describe how you, as a young person aged 16 to 25, can do this.

• The guide provides advice for young people aged 16-25 who are unhappy with their special educational needs (SEN) provision or support at school or college and need help and guidance to sort those problems out.
• This guide will also show you where you can get more information and support if you need it.

Some of the kinds of situations you may need help with:

« The help that my school or college is giving me is not enough, or is not right, for my special educational needs or my disability.

« The local authority has made a decision about the help they think I should have and I don't agree with them.

« I have complained a few times about decisions made by my school or college and I’m still unhappy.

« I’ve complained about the decisions made by health or social care services and I’m still unhappy.

« My local authority is taking too long to help me.

« I am not getting the help that was set out in my EHC plan.

Please click on the link in the Downloads box to read or print out the full booklet.