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SEND (Special Educational Needs and Disabilities) Support Service – Hearing Impairment

The Hearing Impairment team works with families in their homes and staff in schools/settings to provide the best education possible for children and young people with a hearing impairment.

These children and young people may be described as deaf or hearing impaired, having a mild, moderate, severe or profound hearing loss and  may be fitted with amplification aids to make the best use of their hearing.

The team provides:

  • contact with families within 48 hours of a diagnosis of a hearing impairment
  • advice on communication options available for children with a hearing impairment
  • a fortnightly ‘Toddler Group’ for children under school age
  • specialist assessment using a combination of informal /formal/observational assessments in a variety of contexts
  • advice regarding the successful inclusion of children and young people with hearing impairment 
  • advice on the maintenance and use of equipment to support hearing and learning
  • strategies and resources to improve levels of attainment and progress, to aid target setting and to develop programmes of work
  • direct teaching in schools to support language development
  • specialist training for schools and settings

We seek help from families, children and young people, schools and settings to make us aware of any adaptations that may be needed to access the service.

Who to contact

Contact Name
Robert Robinson
Contact Position
Manager, Special Educational Needs and Disability Support Service
01254 666 520
Parent Organisation
SEND (Special Educational Needs and Disability) Support Service

Where to go

10 Duke Steet

The service is part of the SEN and Disability Support Service and covers all schools and settings in Blackburn with Darwen Borough Council

Other Details


Referral Details

This is a service for families, schools and settings.

In the early years you can contact the team directly. Once your child has started school then we would advise you to contact the team via your child’s school.

When your child is diagnosed with a hearing impairment you should receive details of the hearing impairment team from the paediatric audiology department. At the same time the audiology department alerts the team to contact you and this should happen within 48 hours.

A representative from your child’s school or early years setting, usually the Special Needs Coordinator (SENCO), will request involvement from the hearing impairment team when they require additional support to meet your child’s needs.

Involvement from the hearing impairment team may be:

  • part of a graduated response in school to your child’s needs
  • an outcome from an annual review of your child’s provision
Other notes

The hearing impairment team is available to support families within Blackburn with Darwen.

It also supports schools, settings and the local authority meet the duties placed upon them by Government  legislation for children and young people with Special Educational Needs and Disabilities.

The team currently works across the age range 0-25 years.

How we communicate with service users and how they are involved in decision making and planning

In the Early Years

The team will contact you, or you can contact us once your child has a diagnosis. We shall then arrange to meet you and provide regular visits to make sure your child is developing good communication skills. These visits will provide you with an opportunity to discuss concerns and plan learning opportunities for your child.  The Toddler Group will also give you the opportunity to meet with other families, helping you to share ideas and feed these back to the team.









10AM – 11.30AM




NICOLA STEELE ON 01254 666912



At School

Primary School Provision for HI Young People

Lower Darwen Primary School has both infant and junior resourced provisions for pupils with a hearing impairment. Pupils receive daily teaching and oversight by qualified Teachers of the Deaf for English and maths. Pupils receive shared support in their mainstream classes for some other subjects. A NHS Speech and Language Therapist delivers Speech and Language sessions in school on a weekly basis, where required.

Secondary School Provision For HI Young People

St Wilfrid’s is an Academy that is specially resourced to support children with a hearing impairment. Ms Wong, a qualified and experienced Teacher of the Deaf, manages this area of support. Pupils are further supported by a specialist HI LSA. Both members of staff are available on a daily basis in school. Additionally, all school staff are trained to be ‘deaf-aware’ and are familiar with specialist equipment. 

Pupils are assessed on their level of need on entering the Academy and supported accordingly.

General information

Schools/settings are able to contact the service by telephone or email if they have a concern about meeting the needs of your child.

A member of the team will then make an appointment to visit the school/setting to discuss these concerns and arrange a plan of action to address them.

Schools/settings are given written strategies and a record of involvement for work undertaken.

Schools/settings are asked for verbal and written feedback on an ongoing basis and a formal evaluation of the service is requested annually. At this point schools/settings are asked to comment on their satisfaction with the service; how it has met their needs; how it has met the child/young person’s needs and if the service can be improved.


The team is funded as part of monies identified for children and young people with High Needs and is free to families, schools/settings within Blackburn with Darwen Borough for assessment, advice and training. However, schools will be asked to pay for direct teaching. Independent schools/settings will be charged for this service.



This service is part of the Local Offer

Local Offer

Contact Name
Karen Allison
Contact Telephone
01254 666527
Contact Email
East Lancs Deaf society
Blackburn with Darwen Parents in Partnership
National Deaf Children's Society North West local groups
Deaf Children North West
Local Offer Age Bands
5-11 years
Parents & carers
11-16 years
19-25 years
0-5 years
16-19 years
Needs Level
SEN Provision Type
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