Articles on Concerns & Mediation (14)
Blackburn with Darwen Council's Complaints Policy
Wherever possible, Blackburn with Darwen Council will try and resolve concerns or issues by meeting with those involved, but if you wish to make a formal complaint this policy provides information on how to that and who to contact. Blackburn with Darwen's customer feedback form,…British Sign Language (BSL) Video Clips
Blackburn with Darwen Council and Lancashire Deaf Service (LDS) are working in partnership to improve the overall accessibility of our Local Offer website. One aspects of these improvements includes a whole host of new video clips which include British Sign Language (BSL) interpretation. To view…Complaints to Local Authorities (LGO tips)
Making a complaint can be difficult and stressful. The Local Government Ombudsman has outlined some top tips to help make the process easier for you and for the person dealing with your complaint. To view these tips please click here or select the link on…Concerns & Mediation
This section will grow to provide guidance on where to get help if you are not happy, or have concerns, over the support made available to you, your child, or your family. In addition if there's something you really like about our Local Offer, or you would…East Lancashire Hospitals NHS Trust (ELHT)
Being Open East Lancashire Hospitals NHS Trust promotes a culture of being open to provide support to patients, carers, healthcare professionals and managers when things go wrong. If things go wrong you should expect to be involved with and informed of how your concerns are…Guide for young people aged 16 to 25 on how to resolve SEND disagreements
Special Educational Needs and Disability (SEND): When People Can't Agree - a guide for young people in education Sometimes problems can arise about the best ways to help a young person with their educational needs at schools or colleges or with their health and social…A guide to SEND Disagreement Resolution Services
If you would like to follow a signed version of this information, please click on the BSL logo above. Wherever possible Blackburn with Darwen Council and/or Health Commissioners will try and resolve concerns or issues by meeting and talking with those involved. Sometimes it isn't…A Guide to SEND Mediation Services and the First-tier Tribunal Process
If you would like to follow a signed version of this information, please click on the BSL logo above. Wherever possible Blackburn with Darwen Council and/or Health Commissioners will try and resolve concerns or issues by meeting and talking with those involved. Sometimes it isn't…How to create an entry on BwD's Local Offer Website
This simple guide takes you through the process of entering and updating your service entry. It explains ... what information should be added to each text box what to put in Keywords how to make the correct selections to categories and filters so that your…